Frequently Asked Questions
Get answers before you build – 99 Interior Construction, Gurgaon
1. How does 99 Interior Construction handle unexpected delays in a project?
We use strict project management and timeline buffers to address delays from weather or site conditions efficiently.
2. Can you help with approvals and permits?
Yes. Our legal experts assist with BBMP/BDA/RERA approvals and all municipal permissions.
3. Do you support home construction loans?
We assist with loan documentation and connect you to partnered banks and NBFCs offering competitive rates.
4. Are there any hidden costs?
No hidden costs. All packages are transparently priced and documented before the contract is signed.
5. Is interior design included?
Interiors are offered separately. You can opt for curated packages tailored to your style and budget.
6. What warranties do you offer?
10-year structural warranty + 1-year maintenance support post-handover.
7. How do I track construction progress?
We share regular photo/video updates via WhatsApp and maintain a digital CRM for real-time status reports.
8. Can I customize my design?
Yes. We offer 3 free revisions. Post that, nominal customization charges apply based on complexity.
9. Do you offer maintenance services?
Yes. One year of post-handover maintenance is included in all construction packages.
11. What happens if I want a different brand of materials than those in the packages?
Our packages are modular. You can easily request changes, and our consultants will guide you through customizations.
12. How do I get a quote from 99 Interior Construction?
You can contact us via phone, WhatsApp, or email. We will understand your requirements and provide a tailored quote.
13. How is quality controlled during construction?
We follow strict multi-level quality checks on-site with inspection logs, photos, and client reporting mechanisms.
14. How do you ensure eco-friendly construction?
We encourage using eco-bricks, fly-ash cement, and low VOC paints, while minimizing water and energy waste on-site.
15. What is your onboarding fee?
Our design and site initiation process starts at a 10% booking amount which includes all drawings and legal documents.
16. How do I track my project’s progress?
We share regular WhatsApp/photo updates. Video walkthroughs or site visits are available upon request.
17. Are you familiar with Gurgaon building laws?
Yes, we are fully aware of Haryana RERA, DTCP, MCG norms and local municipal processes.
18. Do you handle building permit paperwork?
While we don’t directly file them, we assist your architect or partner firm to complete all paperwork.
19. Is painting included?
Yes, complete painting including putty, primer, and top coats is included in all packages.
20. Do you offer refunds?
Refunds are available as per our terms. Deductions are made for design or site visits if services have started.
21. What site safety measures are in place?
We ensure labor PPE, barricades, CCTV access (if available), and on-site engineer visits for safety checks.
22. Do you provide warranty?
Yes, 10 years structural warranty and 1-year general maintenance warranty are included.
23. How do we communicate?
Through WhatsApp, Email, and calls. Soon, our customer app will be available for milestone tracking.
24. Is maintenance covered?
Yes, one-year post-handover maintenance is included for general repair issues (not misuse or intentional damage).
25. How do you assign vendors or construction teams?
Based on project size, location, past performance, and availability of skilled workforce.
26. What documents are needed to start work?
Site ownership papers, local approval (if applicable), a signed agreement, and advance payment.
27. What plumbing materials do you use?
We use top-grade CPVC for internal and UPVC/SWR for external lines from brands like Astral and Supreme.
28. How is site drainage planned?
Proper slope management, rainwater outlet planning, and pipe size selection by our civil experts.
29. Can I request design changes during work?
Yes, 3 free revisions are allowed. Post that, minor changes are chargeable based on labor/material impact.
30. What permits are required?
MCG/DCPL approvals, structural drawing sanctions, and electricity/water connections if new plot.
31. Can I join final walk-through?
Yes, we prefer clients to be involved in the final quality inspection stage.
32. What are the initial construction steps?
Digital survey, soil test, structural analysis and finalization of BOQ before material mobilization.
33. What on-site quality checks are done?
Slump test, pressure test, QC alignment, water leak test, and dimensional inspections.
34. How to estimate final construction cost?
Post site visit, we provide a detailed cost sheet with each material and labor category listed transparently.
35. What affects construction cost?
Site soil quality, steel/cement market rates, number of floors, design, and labor availability.
36. How do I stay within budget?
Our BOQ covers everything in advance. Scope lock-in, fixed pricing options, and milestone-based billing help control cost.
37. Are there other hidden expenses?
Liaisoning, temporary water/electricity, client-side approvals, interiors and furniture (if required).
38. What if material prices go up mid-project?
We absorb up to 5% fluctuation as part of agreement. Beyond that, we discuss and mutually adjust if needed.
39. Can I customize designs?
Yes, you can select layouts, facades, fittings, wardrobes, tiles, and more as per your taste.
40. How many design revisions are allowed?
3 design revisions are free. After that, we charge per iteration based on effort and design time.
41. What post-handover support do you give?
We cover structural warranty for 10 years and address issues for 12 months post-handover for non-structural concerns.
42. How do you ensure my preferences are followed?
All designs are shared and approved before work begins. Material samples and progress photos are shared regularly.